Learn about our return policy and process
We want you to be completely satisfied with your purchase
You have 14 days from the date of delivery to initiate a return
Items must be in original condition with all packaging and accessories
All original packaging and documentation must be included
Return shipping costs are the responsibility of the buyer
Acceptable reasons for returns
Item is not working as described or has manufacturing defects
You received a different item than what was ordered
Item condition or features don't match the listing description
You've decided you don't want the item (subject to restocking fees)
Follow these steps to return an item
Reach out to our support team within 14 days of delivery
We'll review your request and provide return authorization
Package the item securely and ship it back to us
Once we receive and inspect the item, we'll process your refund
What to expect when returning items
Refunds are processed within 5-10 business days
Refunds are issued to the original payment method
May apply to certain returns (typically 10-15%)
Have questions about our return policy?