Privacy Policy

How we collect, use, and protect your information

Last updated: January 2024

Introduction

This Privacy Policy explains how VAAIM collects, uses, and protects your personal information when you use our platform.

We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

We collect various types of information to provide and improve our services

Personal Information

Name, email, phone number, and address information

Technical Information

IP address, device information, and usage data

Usage Information

How you interact with our platform and services

How We Use Information

We use your information for the following purposes

Service Provision

To provide and maintain our marketplace platform

Communication

To send you important updates and respond to inquiries

Service Improvement

To analyze usage patterns and improve our services

Security

To protect against fraud and ensure platform security

Information Sharing

We do not sell your personal information. We may share information in limited circumstances.

Service Providers

We may share information with trusted third-party service providers who assist in operating our platform.

Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

Business Transfers

In the event of a merger or acquisition, user information may be transferred.

Data Security

We implement appropriate security measures to protect your information.

  • All data is encrypted using industry-standard protocols
  • Access to personal data is restricted to authorized personnel only
  • We continuously monitor our systems for security threats
  • Regular backups ensure data integrity and availability

Data Retention

We retain your information for as long as necessary to provide our services.

Account DataUntil account deletion
Inactive Accounts2 years after last activity
System Logs90 days

Your Rights

Access

You have the right to access your personal data

Correction

You can request correction of inaccurate data

Deletion

You can request deletion of your personal data

Portability

You can request a copy of your data in a portable format

Objection

You can object to certain processing of your data

Restriction

You can request restriction of data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience.

Essential Cookies

Required for basic platform functionality

Analytics Cookies

Help us understand how users interact with our platform

Marketing Cookies

Used to deliver relevant advertisements

Third-Party Services

We may use third-party services that collect information.

  • Google Analytics for website usage analysis
  • Payment processors for secure transactions
  • Email service providers for notifications
  • Cloud storage providers for data backup

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe we have collected information from a child under 13, please contact us immediately.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes.

Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, please contact us.

Email: privacy@vaaim.com

Phone: +41 44 123 456

Address: Zurich, Switzerland