Learn more about our return policy and process
We want you to be fully satisfied with your purchase
You have 14 days from the delivery date to start a return
Items must be in original condition with all packaging and accessories
All original packaging and documentation must be included
The buyer is responsible for return shipping costs
Acceptable reasons for returns
The item does not work as described or has manufacturing defects
You received a different item than you ordered
Condition or features do not match the listing description
You decided you no longer want the item (processing fees may apply)
Follow these steps to return an item
Contact our support team within 14 days of delivery
We will review your request and provide return authorization
Pack the item securely and send it back to us
Once we receive and inspect the item, we will process your refund
What to expect when returning items
Refunds are processed within 5-10 business days
Refunds are issued to the original payment method
May apply to certain returns (typically 10-15%)
Have questions about our return policy?